Delivery Times
For items in stock: 24/48 hours.
For pre-ordered or customized items: about 15 working days.
Shipping in Italy
Shipping Rates
- GLS: €8.99
- BRT (Bartolini): €11.00
- DHL: €22.00
Rates for Calabria and Islands
- GLS: €10.00
- DHL: €22.00
Free Shipping
Shipping in Italy is free for orders over €100.00.
Pickup at Gallarate Headquarters
You can pick up your order free of charge at our BONESWIMMER headquarters in Gallarate, Via Cappellini 18.
- Select this option in the order notes.
- If the system adds shipping costs, use the discount code GALLARATE for an €8.99 discount.
- We will notify you by email when your order is ready for pickup.
International Shipping
Free Shipping by Country
- Orders over €200.00: Austria, Belgium, Denmark, Germany, Luxembourg, Monaco, Netherlands, Bulgaria, Croatia, Czech Republic, Estonia, Latvia, Lithuania, Romania, Slovakia, Cyprus, Finland, Greece, Hungary, Ireland, Poland, Portugal, France, Norway, Spain.
- Orders over €250.00: Albania, Bosnia, Belarus, Georgia, Moldova, North Macedonia, Malta, Turkey.
- Orders over €300.00: South Africa.
- Orders over €500.00: Australia, Canada, Switzerland, United States, United Kingdom.
Shipping Costs by Country
- €12.00: Austria, Belgium, Denmark, Germany, Luxembourg, Monaco, Netherlands
- €13.00: France
- €16.00: Spain
- €18.00: United Kingdom
- €19.00: Finland, Greece, Ireland, Poland, Portugal, Slovenia, Sweden, Hungary
- €23.00: Bulgaria, Croatia, Estonia, Latvia, Lithuania, Czech Republic, Romania, Slovakia
- €28.00: Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Gibraltar, Iceland, Faroe Islands, North Macedonia, Malta, Moldova, Turkey
- €39.00: Canada, Norway, United States, South Africa, Switzerland, Ukraine
- €70.00: Australia
For destinations not listed, contact us at info@boneswimmer.it.
Delivery Notes
- Make sure someone is present at the delivery address to receive the package.
- Check that the address details are complete: street number, apartment number, and name on the intercom.
- If delivery fails due to incorrect information, reshipping costs will be charged to the customer.
Payment Methods
- Credit or debit cards
- PayPal
- Installment payment with Scalapay
- Apple Pay and Google Pay
Customer Service
For any questions, write to info@boneswimmer.it, including your order number and reason for inquiry.
Delivery & Payments
Delivery times
- 24/48 hours for items in stock.
- For pre-ordered or customized items: about 15 working days.
Payments
- Cards (credit/debit)
- PayPal
- Installment payment (Scalapay)
- Wallets (Apple Pay, Google Pay) available at checkout
Support
For any doubts, write to info@boneswimmer.it.Include your order number and reason for inquiry: we will respond as soon as possible.
